Building World Class Experiences
The Service and experience engineering team aims to help MVH fulfill our responsibility of providing exceptional care to over 50M pet and pet owner interactions. To achieve our mission and growth at a large scale, we must transform how we approach client service. This involves creating a service-oriented culture that enhances the quality of our clients’ « total experience » and establishes a strong foundation for MVH’s global service standards.
Happy Talent
Coaching
Platform
Because we know how important animal welfare is.
To provide owners with the service they deserve.
Personnal Growth Journey
Years of Experience
At Mars Veterinary Health, we understand the passion and devotion you have for animals. That’s why we’re committed to helping businesses in areas that come into contact with our four-legged friends provide exceptional customer service.
I just completed the best training session ever! It helped me refresh my service skills and gain a deeper understanding of what motivates clients. The experience was engaging and enjoyable, and I appreciated the opportunity to meet new people both in person and online. I feel much more equipped to make a meaningful contribution to my hospital and am excited to continue growing both personally and professionally.
Sincerely,
Every pet and every client deserves great care
We have 50M interactions with our clients annually across our 3,000 hospitals
Imagine the impact and value we can create
Client interactions
Hospitals
Graduates Target
