Service Transformation Academy

Building World Class Experiences

The Service and experience engineering team aims to help MVH fulfill our responsibility of providing exceptional care to over 50M pet and pet owner interactions. To achieve our mission and growth at a large scale, we must transform how we approach client service. This involves creating a service-oriented culture that enhances the quality of our clients’ « total experience » and establishes a strong foundation for MVH’s global service standards.

+200

Happy Talent

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Personal / Growth

Coaching

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Live Learning

Platform

OUR MISSION

To Provide Best Services For Pet Owners

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Pet Service Culture

Because we know how important animal welfare is.

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Standard Quality

To provide owners with the service they deserve.

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E-Learning & Live Learning

Personnal Growth Journey

25+

Years of Experience

ABOUT OUR COMMUNITY

We are Proud to Help Each Other Serving Pets, Pet Owners and Our Community !

At Mars Veterinary Health, we understand the passion and devotion you have for animals. That’s why we’re committed to helping businesses in areas that come into contact with our four-legged friends provide exceptional customer service.

OUR PLATFORM

Discover our programs

TESTIMONIALS

What Our Happy Community Have to Say !

I just completed the best training session ever! It helped me refresh my service skills and gain a deeper understanding of what motivates clients. The experience was engaging and enjoyable, and I appreciated the opportunity to meet new people both in person and online. I feel much more equipped to make a meaningful contribution to my hospital and am excited to continue growing both personally and professionally.
Sincerely,

5/5

Emily Barrs - Singapore